Terms of Service

You may use the Service only if you are at least 18 years of age and legally capable of entering into a binding contract under the laws of your jurisdiction. By using the Service you represent and warrant that you meet these requirements.

The Service is not directed to, and we do not knowingly collect data from, individuals under 18. We do not knowingly sell or share the personal information of any consumer under 16 years of age within the meaning of the California Consumer Privacy Act, as amended by the California Privacy Rights Act. If we learn that we have collected data from a person under 18 we will promptly delete it.

You may not use the Service on behalf of any organization, third party, or jurisdiction in which such use would be prohibited. Where applicable export-control, sanctions, or trade-restriction laws prohibit your access, you must not use the Service.

You authenticate using a magic-link sent to the email you supply. You are responsible for maintaining the confidentiality of your email account and for all activity that occurs through your Coach session, whether or not authorized by you.

You agree to provide accurate, current, and complete information when you register, and to update it to maintain accuracy. We reserve the right to suspend or terminate any account that we believe, in our sole discretion, contains false, misleading, or incomplete information.

Coach generates AI-assisted interview preparation reports and companion cheat sheets from inputs you supply, including a curriculum vitae (CV) and a job description (JD). Outputs draw on a curated library of canonical interview material together with third-party large-language-model processing.

Outputs are produced entirely by automated processing. No human at Matera Capital reviews, edits, or approves any individual report before it is delivered to you. The Service is informational and advisory only and is not intended to produce legal effects concerning you or to similarly significantly affect you within the meaning of Article 22 of the GDPR / UK-GDPR. You may request human review of any specific output by emailing contact@materacapital.com.

The Service is informational only. Coach is not recruitment, employment, legal, financial, tax, medical, or professional advice. Outputs are generated automatically and you should expect them to contain:

• hallucinations - statements that read as factual but are fabricated by the model;
• fabricated facts about an employer, a team, a product, a financial result, a competitor, or a market;
• inferred employer information - details the model has guessed from a company name, JD wording, or industry context rather than retrieved from a primary source;
• stale or inaccurate web research - the Service uses third-party search providers through the Anthropic-hosted web_search and web_fetch tools to gather background on the employer and role, and the results returned by those tools may be incomplete, out of date, mis-attributed, or wrong;
• omissions and mis-prioritizations that are unsuited to your circumstances, geography, seniority, or specific role.

You are solely responsible for evaluating and acting on any Coach output, including independently verifying any factual claim before you rely on it in an interview, application, negotiation, or other context. We make no representation, warranty, or guarantee about job outcomes, interview success, hiring decisions, salary, or any other result arising from your use of the Service.

Service variability.Coach runs on Supabase's Free tier, which imposes a 150-second wall on each Edge Function invocation. The pipeline mitigates this by self-chaining when elapsed time exceeds 100 seconds, with subsequent invocations resuming the pipeline stages. As a result, cold reports may take between 5 and 6 minutes of total wall time across 2 or 3 chained invocations. This is intended behavior and is not an outage, defect, or failure of the Service.

We may modify, suspend, or discontinue any feature of the Service, in whole or in part, at any time, with or without notice. We have no liability to you or any third party for any modification, suspension, or discontinuance.

You agree NOT to, and not to permit any other person to:

• upload, generate, or transmit any content that infringes intellectual-property rights, violates privacy, contains malware, or is otherwise unlawful, defamatory, obscene, hateful, harassing, or threatening;
• upload any third party's CV, references, contact details, employment history, or other personal data without that person's informed consent, including the CV of a colleague, friend, relative, candidate, or any other individual who has not authorized you to submit their data to the Service;
• upload special-category personal data within the meaning of Article 9 of the GDPR / UK-GDPR, whether about yourself or any third party, including data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data for the purpose of uniquely identifying a person, or data concerning health, sex life, or sexual orientation. If your CV contains such information you should redact it before submission;
• use any Coach output to make, support, screen, or influence a hiring, promotion, compensation, performance-management, or other employment decision about a third party; the Service is licensed for your own personal job-search preparation only, and we expressly prohibit its use as a recruiter-side, employer-side, or HR-side assessment tool;
• use the Service to generate misleading, fraudulent, impersonating, or deceptive material, including misrepresenting your qualifications to a prospective employer;
• reverse-engineer, decompile, disassemble, scrape, crawl, mirror, cache, or otherwise extract source code, content, prompts, canonical material, or model weights from the Service;
• test, probe, or evade rate limits, abuse-detection mechanisms, authentication, paywall logic, or any other security or access control;
• attempt to circumvent the limits of your subscription plan, share accounts, or use a single subscription for more than one individual;
• train, fine-tune, evaluate, or otherwise develop a competing artificial-intelligence model or service using Coach outputs, prompts, or canonical material;
• resell, redistribute, sublicense, white-label, or expose the Service or its outputs to any third party without our prior written consent;
• use the Service in a manner that imposes an unreasonable or disproportionately large load on our infrastructure;
• use the Service to develop, market, or distribute services that compete with Coach;
• interfere with or disrupt the integrity or performance of the Service or the data contained therein.

We may, in our sole discretion and without notice, investigate suspected violations, remove content, suspend or terminate your account, and refer matters to law enforcement.

You retain ownership of the CV, JD, and any other content you submit to the Service ("Your Content").

You grant Matera Capital a worldwide, royalty-free, non-exclusive, sublicensable, transferable license to host, store, reproduce, process, transmit, modify, create derivative works of, display, and otherwise use Your Content for the limited purposes of (i) operating, providing, securing, and improving the Service; (ii) generating and delivering reports and cheat sheets to you; (iii) performing analytics on anonymized or aggregated data to monitor quality, cost, and reliability; and (iv) complying with legal obligations. The license terminates when you delete the relevant content, except to the extent retention is required by law or to preserve anonymized aggregate analytics that no longer identify you.

Internal pipeline logs. You acknowledge and agree that, for each report we generate, the prompts we send to the underlying large-language-model provider and the responses returned to us - together with token usage, model identifiers, and per-call cost - are retained in an internal database table (pipeline_runs) on a service-role-only basis. We use these logs solely for: (a) product-quality monitoring and regression analysis; (b) abuse, fraud, and security investigation; and (c) per-report cost accounting. Pipeline logs are never used to train or fine-tuneany machine-learning model, ours or any third party's; aggregate quality, latency, and cost telemetry derived from these logs is used solely for the operational monitoring purposes above and is not disclosed to any party other than our sub-processors strictly as required to deliver the Service. Anonymization on account deletion removes the link between these logs and your identity but the logs themselves are retained indefinitely as aggregate operational telemetry. We rely on our legitimate interests under Article 6(1)(f) of the GDPR / UK-GDPR (product quality, cost control, fraud and abuse prevention) as the lawful basis for this indefinite retention of anonymized pipeline logs, and this basis survives termination of your account.

You represent and warrant that (a) you own or have all rights necessary to submit Your Content and to grant the license above; (b) Your Content does not contain personal information about any third party that you are not lawfully permitted to share; and (c) your use of the Service does not violate any agreement to which you are a party (including any employer confidentiality agreement).

The Service, including the canonical content library (the curated, tuple-keyed corpus of behavioral, technical, practical-exercise, and smart-question material that Coach injects into the pipeline), the prompt engineering, pipeline architecture, software, design, trademarks, and all other elements other than Your Content, are owned by Matera Capital or its licensors and are protected by intellectual-property and other laws. The canonical content library in particular is the confidential, proprietary work product of Matera Capital and is not licensed for any use outside the Service.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and the reports generated for you, solely for your own personal job-search preparation. The license does not permit, and you may not:

• resell, redistribute, sublicense, white-label, or otherwise commercialize any report, cheat sheet, or other Coach output, in whole or in part;
• use any Coach output (including the canonical material, prompts, or any extracted text) to train, fine-tune, evaluate, benchmark, or develop any third-party artificial-intelligence model, dataset, or service;
• use Matera Capital's name, logos, or trademarks without our prior written consent.

Reports and cheat sheets generated for you may be used by you to prepare for the specific interview opportunity for which you generated them. All rights not expressly granted are reserved.

The Service is offered as a paid subscription plan called Coach Pro. Pricing and plan features are displayed at checkout and may change from time to time. All amounts are in United States Dollars unless stated otherwise.

Recurring billing. By starting a Coach Pro subscription you authorize us, through our payment processor Stripe, Inc., to charge the payment method you provide for the recurring fee shown at checkout (currently USD $4.99 every 7 days for Coach Pro). Your subscription will renew automatically at the end of each 7-day billing period unless cancelled. By accepting these Terms you authorize recurring charges to your payment method, without further authorization, until you cancel.

7-day free trial. Coach Pro is currently offered with a 7-day free trial at checkout. During the trial you have full Coach Pro access at no charge. If you do not cancel before the end of the 7-day trial, your payment method will automatically be charged the then-current Coach Pro subscription fee through Stripe at the end of day 7, and the standard recurring 7-day billing cycle will begin from that date. We may modify or terminate trial offers, including the trial length, at any time. The free trial is a promotional offer; it is not a financial-incentive program within the meaning of the California Privacy Rights Act, and access to it is not conditioned on, or compensated by, any exchange of personal information beyond what is necessary to operate the Service.

Cancellation. You may cancel at any time, with no cancellation fee, via Settings → Manage billing (which opens the Stripe Customer Portal). Cancellation stops all future charges effective at the end of the current 7-day billing period. Mid-period cancellation does not entitle you to a pro-rated refund for the unused remainder of the current 7-day period; we do not pro-rate refunds, partial periods, or unused features. You retain access to paid features through the end of the current period.

Entitlement model. The Service applies the following access rules:

• anyone may generate a report from a CV and JD without first signing in;
• reports generated without sign-in are anonymous and remain accessible by their UUID URL to anyone who has the link, without sign-in. You should treat the URL of an anonymous report as a shared secret, share it only with people you trust, and create a signed-in account if you require access control over the report;
• viewing a report that is tied to a signed-in account requires sign-in as that account;
• your first signed-in report view is free, without an active subscription;
• generating and viewing any subsequent new report requires an active Coach Pro subscription (status active or trialing);
• previously-viewed reports remain readable to you indefinitely, even after you cancel your subscription. The entitlement memory is held in our user_report_views table.

No refunds. Except where required by law, all fees are non-refundable. We do not offer refunds for unused subscription time, partial billing periods, mid-period cancellation, dissatisfaction with output (including partial reports, see Section 16a), or failure to cancel before the end of the free trial.

Failed payments. Stripe may retry payments per its standard dunning rules. We may suspend paid access if Stripe reports the subscription as past_due or unpaid.

Taxes. You are responsible for any taxes, duties, or governmental fees applicable to your purchase, other than taxes based on our net income.

Price changes. We may modify subscription pricing from time to time. Any change in the recurring fee charged to you will not take effect until the start of a billing period that begins after we have given you reasonable notice.

The Service relies on the following independent third-party platforms and processors:

• Stripe, Inc. - payments, subscription billing, customer portal, and payment-card data storage;
• Anthropic, PBC - large-language-model inference and the hosted web_search / web_fetch tools;
• Supabase Inc. - authentication, database, and object storage;
• Vercel Inc. - application hosting and global content delivery;
• Google LLC - Google Analytics 4 page-level measurement (loaded only in production and only after you accept analytics in our cookie banner; no advertising, no profile-building, no ad-personalization, no data sale; see Privacy Policy Section 16 for consent details and Section 17 for Do Not Track behavior).

Your use of the Service is also subject to those providers' own terms and privacy notices. Each of the providers named above is an independent processor, and Matera Capital is not responsible for their acts, omissions, outages, errors, data breaches, billing irregularities, or changes in policy, nor for any loss, damage, or liability arising from any of the foregoing. The same providers are described, with privacy and DPA links, in our Privacy Policy.

Processor terms and international transfers.Each sub-processor named above is engaged under a written data processing agreement compliant with Article 28 of the GDPR / UK-GDPR. All of the sub-processors named above are established in the United States, and international transfers of personal data to them rely on the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, and, where applicable, EU-US Data Privacy Framework certification, as further described in our Privacy Policy Section 9. We will give reasonable advance notice of any material change in our list of sub-processors via the Privacy Policy.

If you believe that content delivered through the Service infringes your copyright or other intellectual-property right, email contact@materacapital.com with "DMCA Notice" in the subject line. Your notice must include:

• your name, address, telephone number, and email address;
• a description of the copyrighted work or other right alleged to be infringed;
• a description of the allegedly infringing material and where it appears in the Service;
• a statement that you have a good-faith belief that the use is not authorized by the rights-holder, its agent, or the law;
• a statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights-holder or authorized to act on its behalf; and
• your physical or electronic signature.

We will respond within a reasonable period of receipt. We may remove allegedly infringing content, and we may terminate accounts of users we determine to be repeat infringers. If you believe content was removed in error, you may submit a counter-notice to the same address with "Counter-Notice" in the subject line.

Our handling of personal data - including the categories of data we collect, the purposes for which we process it, the lawful bases for processing under Article 6 of the GDPR / UK-GDPR (performance of a contract, compliance with a legal obligation, and our legitimate interests in operating, securing, monitoring, and improving the Service), the retention periods for each category, our sub-processors, and our international-transfer mechanisms - is described in our Privacy Policy, which forms part of these Terms.

Data-subject rights (GDPR / UK-GDPR). Where applicable law gives you the right of access, rectification, erasure, restriction of processing, data portability, or objection, or the right to withdraw a previously granted consent, and the right to lodge a complaint with a supervisory authority, you may exercise those rights by emailing contact@materacapital.com. Account deletion (and the associated right to erasure) is also available self-service via Settings → Danger zone. Further detail of each right and how we respond is set out in the Privacy Policy.

Personal-data-breach notification. In the event of a personal-data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority without undue delay and, where feasible, not later than 72 hours after becoming aware of the breach, and we will notify affected data subjects without undue delay where the breach is likely to result in a high risk to their rights and freedoms, all in accordance with Articles 33 and 34 of the GDPR / UK-GDPR.

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), gives you certain rights with respect to your personal information. The categories of personal information we collect, the sources and purposes for each, and the third parties with whom we share each category are enumerated in our Privacy Policy.

You have the right to:

• know what personal information we have collected, used, disclosed, or shared about you;
• delete personal information we have collected from you, subject to permitted exceptions;
• correct inaccurate personal information we maintain about you;
• opt out of the sale or sharing of your personal information for cross-context behavioral advertising;
• limit the use and disclosure of sensitive personal information beyond what is reasonably necessary to provide the Service; and
• non-discrimination - we will not deny you service, charge you a different price, or provide a different level of quality because you exercised any of these rights.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under CCPA/CPRA, and we do not use sensitive personal information for any purpose that would trigger the right to limit under § 1798.121.

How to submit a request. Email contact@materacapital.com with "California Privacy Request" in the subject line. We will verify your identity using the email address associated with your Coach account and reasonable additional information where necessary. We will acknowledge your request promptly and respond within 45 days; if we need additional time (up to a further 45 days), we will tell you within the initial 45-day period and explain why. A California consumer may also submit a request through an authorized agent: the agent must provide signed written permission from you and we may also require you to verify your own identity directly or confirm that you authorized the agent.

If you are a resident of Virginia, Colorado, Connecticut, Utah, or Texas, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and the Texas Data Privacy and Security Act respectively give you rights with respect to your personal data. These rights include, depending on the statute applicable to you, the rights of access, deletion, correction, and data portability, and the right to opt out of the processing of your personal data for purposes of targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects.

We do not engage in targeted advertising, do not sell personal data, and do not use personal data for profiling that produces legal or similarly significant effects concerning you. To exercise any other right, email contact@materacapital.com with the name of your state in the subject line. We honor recognized universal opt-out signals, including the Global Privacy Control (GPC), where the statute applicable to you requires us to do so.

Appeals. If we decline to act on your request, you may appeal that decision by emailing contact@materacapital.com with "Appeal" in the subject line. We will respond to your appeal within 60 days of receipt and, if the appeal is denied, will provide you with information about how to contact your state attorney general or other competent regulator.

To the maximum extent permitted by applicable law, the Service, including all content, outputs, and software, is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, whether express, implied, statutory, or otherwise. Matera Capital and its officers, directors, employees, agents, affiliates, licensors, and suppliers expressly disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, completeness, timeliness, security, and uninterrupted operation.

Without limiting the foregoing, and in addition to the general disclaimers above, we specifically make no warranty that:

• AI output is accurate - outputs may contain hallucinations, fabricated facts, inferred employer information, stale web-research results, or other errors as described in Section 4, and you must independently verify any factual claim before relying on it;
• any employment, interview, promotion, or salary outcome will result from your use of the Service;
• recommendations are suitable for any specific role, employer, geography, seniority, or career stage;
• third-party data is accurate, including any information obtained via the Anthropic-hosted web_search and web_fetch tools, any search-provider result reproduced in your report, and any employer, competitor, financial, or product information drawn from the public web;
• the Service is continuously available. On Supabase's Free tier, each Edge Function invocation is capped at 150 seconds, and the pipeline self-chains across 2 or 3 invocations to complete a report. Cold reports may take 5 to 6 minutes of total wall time. This is intended behavior and is not an outage, defect, or failure for which a refund or service credit is owed;
• defects will be corrected or that the Service will be uninterrupted, secure, or error-free.

No advice or information, oral or written, obtained from us or through the Service creates any warranty not expressly stated herein.

Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions some of the above exclusions may not apply to you and you may have additional rights.

To the maximum extent permitted by applicable law, in no event shall Matera Capital, its officers, directors, employees, agents, affiliates, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including but not limited to loss of profits, revenue, savings, goodwill, employment, business opportunity, interview outcome, or data, arising out of or related to these Terms or your use of (or inability to use) the Service, even if advised of the possibility of such damages and regardless of the theory of liability (contract, tort, statute, or otherwise).

Without limiting the foregoing, in no event shall our aggregate liability arising out of or related to these Terms or the Service exceed the greater of (a) the amount you actually paid us in the 12 months immediately preceding the claim, or (b) one hundred United States Dollars (USD $100). This cap applies in aggregate to all claims of any kind.

You acknowledge and agree that the limitations set out in this section are an essential element of the bargain between you and Matera Capital, that the pricing of the Service reflects these limitations, and that we would not provide the Service without them.

UK consumer carve-out. Nothing in these Terms excludes or limits any right or remedy you have as a consumer under the UK Consumer Rights Act 2015 or any other mandatory consumer-protection statute in the United Kingdom that cannot be excluded by contract, including any non-waivable rights relating to services supplied with reasonable care and skill, digital content of satisfactory quality, or refund and repair remedies, where the relevant statutory tests are met. The cap and exclusions in this Section 13 apply only to the maximum extent permitted under those laws.

US state-law carve-out. Likewise, nothing in these Terms excludes or limits any non-waivable right or remedy you have as a consumer under applicable United States federal or state consumer-protection law (including, where applicable, the California Consumer Legal Remedies Act, state implied-warranty statutes, and similar statutes in other US states). The cap and exclusions in this Section 13 apply only to the maximum extent permitted under those laws.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Matera Capital, its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any and all claims, demands, actions, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your Content;
• your use of, or inability to use, the Service;
• your violation of these Terms, applicable law, or any rights of any third party;
• any misrepresentation made by you; and
• your upload to the Service of any CV, personal data, or other content concerning a third party without that person's consent or other lawful basis to share it, including any claim brought by that third party (or by a regulator on their behalf) under GDPR, UK-GDPR, CCPA, CPRA, the Data Protection Act 2018, or any other privacy, confidentiality, or employment-law regime.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

We may suspend, restrict, or terminate your access to the Service, in whole or in part, at any time, with or without notice and with or without cause, including without limitation if we believe you have violated these Terms or our Acceptable Use restrictions, if we are required to do so by law, or if continued provision of the Service to you becomes commercially unreasonable.

You may terminate your account at any time by deleting it via Settings → Danger zone. Termination of your account will result in cancellation of any active subscription. You will not be entitled to any refund of fees already paid.

The following provisions survive termination: Section 6 (license to Your Content, to the extent we have retained anonymized aggregate data and internal pipeline logs under our Article 6(1)(f) legitimate interests basis), Section 7 (our intellectual property), Section 8 (outstanding payment obligations), Section 11 (privacy, data-subject rights, and breach notification), Section 11a (California rights), Section 11b (Virginia, Colorado, Connecticut, Utah, Texas rights), Section 12 (disclaimers), Section 13 (limitation of liability), Section 14 (indemnification), Section 16a (partial reports and service variability), and Sections 17 through 26.

The Service operates under a per-report cost cap and a per-invocation 150-second time wall. If, while generating your report, the hard cost cap is reached before the full 11-section report has been produced, the pipeline will gracefully degradeto a "partial" report containing whatever sections were produced before the cap was hit, and will mark the report accordingly. The Service renders a prominent amber in-product banner on every partial report to disclose this state to you.

You acknowledge and agree that:

• the in-product partial-report banner constitutes your notice that the report is partial;
• partial reports are intended behavior of the Service operating under its cost cap, and are not a defect, malfunction, breach, or outage;
• cold reports running on Supabase's Free tier may extend to 5-6 minutes of total wall time across 2 or 3 self-chained Edge Function invocations, as described in Section 4 and Section 12, and this is likewise intended behavior;
• no refund, service credit, or other remedy is owed by Matera Capital on account of a partial report, an extended wall time, or any other consequence of these caps and design choices, except where such a remedy is required by a non-waivable consumer-protection statute applicable to you.

To keep the Service available and affordable for everyone, to protect our infrastructure, and to prevent over-use and the sharing of a single account among multiple people, we apply a rate limit of three (3) report generations per hour per user and per originating network address. This limit applies to all users, including subscribers. If you reach it, the Service will decline further generations until the rolling hour has elapsed; this is intended behavior and is not a defect, malfunction, or outage.

Each generated report is scoped to a fixed structure (an eleven-section report and an accompanying single-page cheat sheet). We may adjust these limits and the report scope from time to time to maintain service quality and control costs, consistent with Section 15 (Changes to these Terms).

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales without regard to conflict-of-law principles.

UK-resident consumer carve-out. If you are resident in the United Kingdom and use the Service as a consumer, nothing in this Section 18 or in these Terms generally deprives you of the protection afforded to you by mandatory provisions of UK consumer law, including without limitation the UK Consumer Rights Act 2015 and the Consumer Protection from Unfair Trading Regulations 2008, and you retain all non-waivable statutory rights and remedies available to you as a UK-resident consumer regardless of any choice-of-law provision in these Terms. Nothing in this section limits any non-waivable consumer rights you may have under the law of your country of residence if you are not resident in the United Kingdom.

Before bringing a formal dispute, you agree to attempt to resolve any dispute by contacting contact@materacapital.com in writing. We will negotiate in good faith for at least 30 days from receipt of your notice. If we are unable to resolve the dispute within that period, either party may proceed to formal dispute resolution.

Subject to any non-waivable rights you have under applicable law, the courts of London, United Kingdom shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service.

Nothing in this Section 19 deprives a UK-resident consumer of the right to bring proceedings in, or rely on the mandatory consumer protections of, the courts of their country of residence to the extent such rights cannot be excluded by contract.

For any question about these Terms - including privacy, legal, DMCA / intellectual-property complaints, billing, account deletion, and general support - the single contact mailbox for the Service is:

contact@materacapital.com

Please include a descriptive subject line (for example, "Privacy Request", "California Privacy Request", "Appeal", "DMCA Notice", "Billing question") so we can route your enquiry promptly.

Our registered office address is available on request by email.